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Suporte

Elipse Care is a personalized support and upgrades service that reflects Elipse Software’s commitment to the quality of its products as well as of third-party applications and systems.

Offering a series of additional benefits, which include preferential client services, Elipse Care is aligned to the availability and productivity needs of complex, high-demand projects, minimizing the risks involved in supplying the appropriate knowledge and information for each situation.

 

EASY ACCESS TO TOP QUALIFIED PROFESSIONALS IN ELIPSE PRODUCTS

With more than ten years of experience with Elipse products, our highly-trained professionals are at your full disposal to help you come with better, quicker solutions for your applications.

 

FREE VERSION UPGRADES

Keep your Elipse product updated and enjoy the benefits from all newly-added technologies, tools, and features. Exclusive access to Elipse’s new product’s download area guarantees greater performance to your system.

 

PRIORITY SUPPORT

With Elipse Care, you’ll have priority technical support, being redirected to a senior support analyst, if necessary. Keep your system running with high availability, solving all your questions as efficiently as possible.

 

CUSTOMIZED SUPPORT

Your exclusive support analyst is your personal liaison with Elipse Software: they will handle your contacts personally and will be the responsible for developing a business partnership oriented to the profound knowledge of your company’s support activities. Count on them to be informed firsthand of important information such as new versions, recommended use, and new features.