Between April 19 and 22, Claudia Messias, Elipse Software’s commercial manager, and Marcelo Salvador, its business director, attended the CSIA Executive Conference, held in Puerto Rico this year. In the event, more than 500 professional and industry partners met to network, listen to expert speakers, share best practices, and learn about new products and services.
Founded in 1994, CSIA (Control System Integrators Association) is a not-for-profit, global trade association for system integrator companies. Control system integrators design and implement sophisticated control system for manufacturing, process, and other industrial facilities. CSIA helps its members improve their business skills, provides a forum to share industry expertise, and promotes best practices for business management. Currently, the association has more than 500 member firms in 32 countries.
According to Claudia Messias, Elipse Software has attended the event in order to come closer to CSIA, in order to better understand the association’s work and practices and to support its goals of achieving higher professionalization and capacitation levels for its system integrators. To Ms. Messias, CSIA brings up integrators’ pressing questions and common issues, thus creating an environment where these professionals can share their experiences and come together as a group, which, according to her, “is of great benefit and very empowering to this professional category”.
The certification process issued by the association is another positive point to Ms. Messias, because it “assures the system integrators’ commitment to the best techniques and practices to manage businesses, finances, projects, opportunities, human resources, additional activities, system development lifecycle, quality assurance, marketing, sales, services, and technical support.” She adds: “this experience has raised our concern with integrators’ qualification, and from now on, we at Elipse Software have started supporting CSIA’s initiatives in Brazil, and therefore recommending to system integration companies that they join CSIA and attend the association’s actions and events.”